- Agriculture
- Automobiles & Automobile Component
- Banking & Financial Services
- Civil Aviation
- Customer Service
- Education & Training
- Event Planning
- Hotel
- Human Resources
- Market Research
- Marketing And Development
- Media And Entertainment
- Non-profit Organizations And Events
- Real Estate
- Restaurant
- Social Media
- Travel And Hospitality
Hotel
Hotel
Your hotel and restaurant business may be thriving at the moment, but do you reckon what your customers have to praise or complain about your business. This is a very critical aspect, when it comes to determining the long term profitability of your business. To know what the experience of the customers in your hotel and or restaurant you should send out surveys, seeking to understand the experience of the customers with the Guest Services, Front Desk, Guest Room, Lounge and Room Service in the hotel and restaurant. If you do not have an idea on how to go about it, you should have a look at our survey samples in the field.Hotel Satisfaction
You can use this type of survey to understand the type of room the customer stayed in, the amenities he or she was offered, how satisfied the customer was with the services offered in the hotel and whether the customer would be willing to stay in the hotel in the future. To create a survey that collects this type of information, use this sample template.
Guest Evaluation
Dine-in Restaurant
If you offer this service in your restaurant, you should also attempt to learn from the customers the flaws in the service offering. For example, you can use this survey to know whether the servers were attentive enough to the clients, the regularity with which the customer dines in your restaurant and the quality of food they had in the restaurant. To achieve this, you should use this sample template to create a good survey questionnaire.
Customer Requirements
This is a survey that is specially designed to help understand the requirements of the existing and potential customers to the hotel or restaurant. Once you understand this, you can adjust the services and amenities offered to suit customer requirements. The sample template here was designed to help you create such a survey for your customers with a lot of ease.
